FAQ

What are the application requirements for a TMRW Account?
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The minimum eligibility requirements for opening a TMRW account are:

Age: You should be 21 years and above.

Nationality: You are a Indonesian national and you are not born in the US or a US resident.

Income: If you are applying for a TMRW Account only, there is no minimum income required. However, if you are interested in applying for a TMRW Account and TMRW Credit Card, then you are required to have a minimum income of Rp 4.000.000 (4 Million Rupiah).

Download the UOB TMRW App and tap "Sign up" to register for a new account.

Result from video verification typically takes 1-3 mins to process. Please check UOB TMRW app for your application status.

Note: In certain cases, it could also take up to 3-5 business days to process. Please check UOB TMRW app for status updates.

You can set your unique Card PIN via UOB TMRW app, so there's no need for you to receive a Card PIN by mailer!

Want to set your Card PIN? Here's how:

First-Time Setup:

  1. Log in to your UOB TMRW App.
  2. Tap on "Activate Now" to activate your card.
  3. In the next screen, please set your Card PIN.
  4. Confirm using your Secure PIN.
  5. Your Card PIN setup and Card Activation is successful.

Forgot PIN

  1. Log in to your UOB TMRW App.
  2. Swipe through your accounts and tap on the card you wish to manage.
  3. Under your "Account Details", tap on "Services".
  4. Under "Card security" section, select "Set Card PIN".
  5. Set your new Card PIN.
  6. Confirm using your Secure PIN.

Qualifying for TMRW

What are the application requirements for a TMRW Account?
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The minimum eligibility requirements for opening a TMRW account are:

Age: You should be 21 years and above.

Nationality: You are a Indonesian national and you are not born in the US or a US resident.

Income: If you are applying for a TMRW Account only, there is no minimum income required. However, if you are interested in applying for a TMRW Account and TMRW Credit Card, then you are required to have a minimum income of Rp 4.000.000 (4 Million Rupiah).

Applying for TMRW

How do I download the TMRW App?
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You can download it here

You can find them here.

To comply with regulations, you cannot apply for a TMRW Credit Card on its own if you are new to UOB TMRW.

If you want to apply for a TMRW Credit Card, sign up for a TMRW Account first!

Download the UOB TMRW App and tap "Sign up" to register for a new account.

Download the UOB TMRW App and tap on "Sign Up". As an existing UOB customer, you still need to tap "Sign Up" and choose to apply for a Bundle (TMRW Account + TMRW Credit Card) or a TMRW Account.

We're making things simpler. As UOB TMRW is part of UOB, you may use your existing UOB Personal Internet Banking username and password to sign in.

If you're unsure, don't worry, just tap "Sign up".

To apply for a TMRW Account, you will need your eKTP.

If you are applying for both a TMRW Account and TMRW Credit Card, you will additionally need to prepare these documents:

Salaried Employee

  • Salary slip / eStatement salary slip maximum 3 months old, or
  • Letter confirmation from employer stating amount of salary, or
  • Tax report maximum 2 years old.

Self-Employed:

  • Tax report maximum 2 years old, or
  • Last 3 months account statement, or
  • Company tax payment proof maximum 2 years old

Yes, there is. You may upload them within 14 days upon submission of your application. After that, it will automatically expire.

We accept file either in JPG, PNG and PDF format, sizing under 3mb each. You can upload up to 7 documents. If you have more than 7 images, merge your documents and upload as a PDF file. Please also make sure that your file is not password protected.

Find the nearest branch through "Locate Me" button on your UOB TMRW app and it will display the nearest branch.

UOB TMRW issues a GPN debit card.

Application Status

How do I check my application status?
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To check your TMRW Account application status, follow these steps:

  1. Tap open your UOB TMRW App.
  2. Enter your mobile number and tap “Sign in”.
  3. Then, enter the One-Time Password sent to your registered mobile number.
  4. Once you login, you should be able to see your application status right away.

To check your TMRW Credit Card application status, follow these steps:

  1. Tap open your UOB TMRW App
  2. Login with your username and password.
  3. From the sidebar menu at the bottom left of your screen, tap on “Application Status” to view the status of your application.

To comply with regulations, we cannot approve a TMRW Credit Card application if your TMRW Account application was rejected.

Both accounts have different eligibility requirements. Don't worry, you'll still get a TMRW Debit Card as part of successfully opening a TMRW Account.

After the application has been submitted with the required information, you must verify your identity as soon as possible. There will be a series of checks that we will perform to assess each applicant's eligibility. You will be notified of your application status via the app once the account is open.

Result from video verification typically takes 1-3 mins to process. Please check UOB TMRW app for your application status.

Note: In certain cases, it could also take up to 3-5 business days to process. Please check UOB TMRW app for status updates.

If you receive this message, it means that you couldn’t be fully verified with the information you gave. We will need to scan your e-KTP and fingerprints in person. Please bring your ID card and head to the nearest UOB Branch to continue your verification process.

Receiving Card and PIN

Can I open an account at a branch?
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As an app-based bank, we'll require you to have a smartphone to open an account with us.

There are certain checks we have put in place to assess each applicant's eligibility for TMRW products. Ensure that you have provided us accurate and up-to-date information and documentation (i.e. income documents) when applying for our Credit Card.

Please refer to the instructions on the screen in the app.

You will need to verify your identify via a video call with our agent.

If you have applied for our TMRW Credit Card, you will also need to upload your income documents if you have not done so during onboarding.

If all's good, within 3 business days - that's how fast it takes for you to receive your TMRW card via mail, after the application is approved.

Have you been waiting for it for more than 3 days? If so, perhaps a Live Chat agent can help you better on this. Please log in to TMRW and connect with us!

Have you been waiting for it for more than 3 days? If so, perhaps a Live Chat agent can help you better on this. Please log in to UOB TMRW and connect with us!

You can set your unique Card PIN via UOB TMRW app, so there's no need for you to receive a Card PIN by mailer!

Want to set your Card PIN? Here's how:

First-Time Setup:

  1. Log in to your UOB TMRW App.
  2. Tap on "Activate Now" to activate your card.
  3. In the next screen, please set your Card PIN.
  4. Confirm using your Secure PIN.
  5. Your Card PIN setup and Card Activation is successful.

Forgot PIN:

  1. Log in to your UOB TMRW App.
  2. Swipe through your accounts and tap on the card you wish to manage.
  3. Under your "Account Details", tap on "Services".
  4. Under "Card security" section, select "Set Card PIN".
  5. Set your new Card PIN.
  6. Confirm using your Secure PIN.
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