FAQ
What are the application requirements for a TMRW Account?
The minimum eligibility requirements for opening a TMRW account are:
Age: You should be 21 years and above.
Nationality: You are a Indonesian national and you are not born in the US or a US resident.
Income: If you are applying for a TMRW Account only, there is no minimum income required. However, if you are interested in applying for a TMRW Account and TMRW Credit Card, then you are required to have a minimum income of Rp 4.000.000 (4 Million Rupiah).
Saya baru tahu mengenai TMRW, Bagaimana caranya untuk buka rekening?
I just performed video verification, how long before I know the result?
I just received my card. When will I receive my Card PIN?
You can set your unique Card PIN via UOB TMRW app, so there's no need for you to receive a Card PIN by mailer!
Want to set your Card PIN? Here's how:
First-Time Setup:
- Log in to your UOB TMRW App.
- Tap on "Activate Now" to activate your card.
- In the next screen, please set your Card PIN.
- Confirm using your Secure PIN.
- Your Card PIN setup and Card Activation is successful.
Forgot PIN
- Log in to your UOB TMRW App.
- Swipe through your accounts and tap on the card you wish to manage.
- Under your "Account Details", tap on "Services".
- Under "Card security" section, select "Set Card PIN".
- Set your new Card PIN.
- Confirm using your Secure PIN.
Qualifying for TMRW
What are the application requirements for a TMRW Account?
The minimum eligibility requirements for opening a TMRW account are:
Age: You should be 21 years and above.
Nationality: You are a Indonesian national and you are not born in the US or a US resident.
Income: If you are applying for a TMRW Account only, there is no minimum income required. However, if you are interested in applying for a TMRW Account and TMRW Credit Card, then you are required to have a minimum income of Rp 4.000.000 (4 Million Rupiah).
Applying for TMRW
How do I download the TMRW App?
You can download it here
What are the Terms & Conditions for TMRW?
You can find them here.
am new to TMRW. Why can't I apply for a TMRW credit card on its own?
I am new to TMRW. How do I apply for the account?
I am an existing UOB customer. How do I apply for a TMRW Account?
I am an existing UOB customer. How do I apply for a TMRW Account?
I am an existing UOB customer, but I'm not sure if I have a UOB Internet Banking Personal Internet Banking username and password. Should I choose "I have an account" or "Sign up"?
What documents do I need to prepare before I apply?
To apply for a TMRW Account, you will need your eKTP.
If you are applying for both a TMRW Account and TMRW Credit Card, you will additionally need to prepare these documents:
Salaried Employee
- Salary slip / eStatement salary slip maximum 3 months old, or
- Letter confirmation from employer stating amount of salary, or
- Tax report maximum 2 years old.
Self-Employed:
- Tax report maximum 2 years old, or
- Last 3 months account statement, or
- Company tax payment proof maximum 2 years old
I want to upload my income documents at a later time. Is there an expiry date for the TMRW Credit Card application process?
I am having difficulties getting my income documents. What should I do?
Where do I find the nearest branch for my application verification?
Find the nearest branch through "Locate Me" button on your UOB TMRW app and it will display the nearest branch.
Application Status
How do I check my application status?
To check your TMRW Account application status, follow these steps:
- Tap open your UOB TMRW App.
- Enter your mobile number and tap “Sign in”.
- Then, enter the One-Time Password sent to your registered mobile number.
- Once you login, you should be able to see your application status right away.
To check your TMRW Credit Card application status, follow these steps:
- Tap open your UOB TMRW App
- Login with your username and password.
- From the sidebar menu at the bottom left of your screen, tap on “Application Status” to view the status of your application.
I've signed up for both a TMRW Savings Account and a TMRW Credit Card. The TMRW Savings Account application was rejected. What will happen to my TMRW Credit Card application?
I have successfully opened a TMRW Account, but got rejected for a TMRW Credit Card. Why is this so?
How long does it take to successfully open my TMRW Account?
After the application has been submitted with the required information, you must verify your identity as soon as possible. There will be a series of checks that we will perform to assess each applicant's eligibility. You will be notified of your application status via the app once the account is open.
I just performed video verification, how long before I know the result?
Why is TMRW asking me to go to the Branch after video authentication?
Receiving Card and PIN
Can I open an account at a branch?
Why was my Saving Account application successful but my Credit Card application rejected?
I have just submitted my application on the app. What do I have to do now?
My TMRW Account just got approved. When will I receive my card(s)?
My TMRW Account is approved but I have not received my card.
I just received my card. When will I receive my Card PIN?
You can set your unique Card PIN via UOB TMRW app, so there's no need for you to receive a Card PIN by mailer!
Want to set your Card PIN? Here's how:
First-Time Setup:
- Log in to your UOB TMRW App.
- Tap on "Activate Now" to activate your card.
- In the next screen, please set your Card PIN.
- Confirm using your Secure PIN.
- Your Card PIN setup and Card Activation is successful.
Forgot PIN:
- Log in to your UOB TMRW App.
- Swipe through your accounts and tap on the card you wish to manage.
- Under your "Account Details", tap on "Services".
- Under "Card security" section, select "Set Card PIN".
- Set your new Card PIN.
- Confirm using your Secure PIN.


