FAQ

I forgot my password
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Here is how you can reset your password:

Do you remember your Secure PIN? If yes, follow these steps:

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to enter your Secure PIN.
  5. Enter your Secure PIN when prompted.
  6. In the next screen, your username will be displayed. Proceed to change your password in this screen.
  7. Set your new password and click "Next".
  8. You can now login with your new password.

If you do not remember your Secure PIN, then follow these steps:

Please note that you'll be prompted for your TMRW/UOB card number and ATM PIN.

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to use your "TMRW Credit or Debit Card" or "UOB Credit or Debit Card".
  5. Enter the respective card and PIN number. If you forgot your Card PIN or misplaced your card, please tap on "Help" at the bottom of the screen and place a call to TMRW Agents.
  6. In the next screen, your username will be displayed. Proceed to change your password in this screen.
  7. Set your new password and click "Next".
  8. You can now login with your new password.

Here is how you do it:

  1. Open your UOB TMRW App, enter your mobile number and tap "Sign in".
  2. Enter the One-Time Password (OTP) sent to your registered mobile number.
  3. You will then see an on-screen message that your account is approved.
  4. Tap "Sign in" and proceed to login with your username and password.

Tap "Forgot Secure PIN" and enter your TMRW Credit Card or TMRW Everyday Account number along with your PIN. Thereafter, authenticate it with One-Time Password (OTP) which will be sent via SMS.

Go to the side menu by tapping the icon at bottom left corner of your UOB TMRW main screen. Thereafter, tap "Settings" and under "Manage setup", select "Fingerprint/Face ID".

First Time Login

My account just got approved. How do I login?
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Here is how you do it:

  1. Open your UOB TMRW App, enter your mobile number and tap "Sign in".
  2. Enter the One-Time Password (OTP) sent to your registered mobile number.
  3. You will then see an on-screen message that your account is approved.
  4. Tap "Sign in" and proceed to login with your username and password.

Forgot Username or Password

I want to change my username.
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You cannot change your username once that's been set up. However, if you forgot your username, please follow these steps to recover it:

Do you remember your Secure PIN? If yes, follow these steps:

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to enter your Secure PIN.
  5. Enter your Secure PIN when prompted.
  6. In the next screen, your username will be displayed.

If you do not remember your Secure PIN, then follow these steps:

Please note that you'll be prompted for your TMRW/UOB card number and ATM PIN.

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to use your "TMRW Credit or Debit Card" or "UOB Credit or Debit Card".
  5. Enter the respective card and PIN number. If you forgot your Card PIN or misplaced your card, please tap on "Help" at the bottom of the screen and place a call to TMRW Agents.
  6. In the next screen, your username will be displayed.

If you have forgotten your username, don't worry. Here's how you can retrieve it:

Do you remember your Secure PIN? If yes, follow these steps:

  1. Open your UOB TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to enter your Secure PIN.
  5. Enter your Secure PIN when prompted.
  6. In the next screen, your username will be displayed.

If you do not remember your Secure PIN, then follow these steps:

Please note that you'll be prompted for your TMRW/UOB card number and ATM PIN.

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to use your "TMRW Credit or Debit Card" or "UOB Credit or Debit Card".
  5. Enter the respective card and PIN number. If you forgot your Card PIN or misplaced your card, please tap on "Help" at the bottom of the screen and place a call to TMRW Agents.
  6. In the next screen, your username will be displayed.

Here is how you can reset your password:

Do you remember your Secure PIN? If yes, follow these steps:

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to enter your Secure PIN.
  5. Enter your Secure PIN when prompted.
  6. In the next screen, your username will be displayed. Proceed to change your password in this screen.
  7. Set your new password and click "Next".
  8. You can now login with your new password.

If you do not remember your Secure PIN, then follow these steps:

Please note that you'll be prompted for your TMRW/UOB card number and ATM PIN.

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to use your "TMRW Credit or Debit Card" or "UOB Credit or Debit Card".
  5. Enter the respective card and PIN number. If you forgot your Card PIN or misplaced your card, please tap on "Help" at the bottom of the screen and place a call to TMRW Agents.
  6. In the next screen, your username will be displayed. Proceed to change your password in this screen.
  7. Set your new password and click "Next".
  8. You can now login with your new password.

You cannot reset your username. If you would like to reset your password, follow these steps:

Do you remember your Secure PIN? If yes, follow these steps:

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to enter your Secure PIN.
  5. Enter your Secure PIN when prompted.
  6. In the next screen, your username will be displayed. Proceed to change your password in this screen.
  7. Set your new password and click "Next".
  8. You can now login with your new password.

If you do not remember your Secure PIN, then follow these steps:

Please note that you'll be prompted for your TMRW/UOB card number and ATM PIN.

  1. Open your TMRW App and tap on "Forgot Username/Password" on your Sign In screen.
  2. Enter the required details in the following screen.
  3. Enter the One-Time Password (OTP) sent to your registered mobile number.
  4. Select the option to use your "TMRW Credit or Debit Card" or "UOB Credit or Debit Card".
  5. Enter the respective card and PIN number. If you forgot your Card PIN or misplaced your card, please tap on "Help" at the bottom of the screen and place a call to TMRW Agents.
  6. In the next screen, your username will be displayed. Proceed to change your password in this screen.
  7. Set your new password and click "Next".
  8. You can now login with your new password.

Face ID

How do I setup/deactivate Face ID for login?
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Go to the side menu by tapping the icon at bottom left corner of your UOB TMRW main screen. Thereafter, tap "Settings" and under "Manage setup", select "Fingerprint/Face ID".

Secure Pin

I forgot my Secure PIN. How do I reset it?
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Tap "Forgot Secure PIN" and enter your TMRW Credit Card or TMRW Everyday Account number along with your PIN. Thereafter, authenticate it with One-Time Password (OTP) which will be sent via SMS.

Certainly. You may use your existing UOB Debit or Credit Card PIN to set up the Secure PIN to authorise UOB TMRW banking transactions.

Make sure your device is connected to the provider network. If you still don't get OTP, there is a possibility that the SMS One-Time Password (OTP) may have been sent to any previous number already registered with UOB, prior to your UOB TMRW application. Call the TMRW Contact Center: 14008 for assistance.

USB Debugging

My smartphone shows that USB / Wireless Debugging feature has been deactivated in UOB TMRW.
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We apologize for your inconvenience and would like to inform you that USB / wireless debugging function related to UOB TMRW has been deactivated. It is part of our risk mitigation effort to protect our customer from cybercrime activity.

Yes, all android smartphones that are being used to access UOB TMRW will not be able to do USB debugging.

Bank own proprietary right of UOB TMRW and does not allow unauthorized party to modify UOB TMRW apps without approval from the Bank.

Each Bank has their own respective security features and policies. UOB continuously update its security feature using the latest technology to combat fraud to provide security for our customer in conducting financial transactions.

USB debugging deactivation is part of Bank’s mitigation action to prevent customer from cybercrime, however it does not provide guarantee there will be not fraud attempt to your account. Customer still bear responsibilities to keep their data secure and should contact the Bank immediately should you find suspicious transaction(s) occurred in your account.

Log Out

How do I log out of the TMRW app?
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Go to the side menu by tapping the icon at bottom left corner of your TMRW main screen. Thereafter, tap "Sign out" located at bottom left of the screen.

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